Lodging a Complaint

Lodging a Complaint

In case of suspected violation of labour legislation by the employer, natural or legal persons may lodge a signal/complaint either directly at the Regional Labour Inspectorate with territorial competence (hereinafter RLI), or through the State Labour Inspection Office (hereinafter SLIO). The territorial competence of the RLI to perform inspection arises from the place where the work was performed.

In case of suspected violation of labour legislation by the employer, natural or legal persons may lodge a signal/complaint either directly at the Regional Labour Inspectorate with territorial competence (hereinafter RLI), or through the State Labour Inspection Office (hereinafter SLIO). The territorial competence of the RLI to perform inspection arises from the place where the work was performed.

In the event of an inspection of compliance with labour regulations performed on the basis of a complaint by Labour Inspection authorities, the person who lodged the complaint shall be informed in writing of the outcome the performed inspection that relates to him/her.

When lodging a complaint, it is recommended that copies of relevant documents proving the described issues are attached (e.g. employment contract, wage statement, confirmation of employment, payslips, etc.). It is important to properly identify the employer to whom the signal points, i.e. (business) name, registered office, corporate ID, place of work, if different from the registered office. It is possible to lodge a complaint in writing by post, electronically (e.g. by e-mail, data box), in person, or by phone, to the relevant RLI, or to the SLIO, or at their contact points. It is important to provide data referred to above that are correct when a complaint (requesting an inspection) is lodged.

To submit a complaint, you can use this electronic form, in which we ask for the detailed completion of all its fields. Please be also informed you that if the mandatory fields (marked with an asterisk symbol *) are not filled in by the complainant, the complaint requesting an inspection cannot be accepted for further processing.
 

Electronic complaint form

In the event that further details about the given issue are needed, and in order to be able to send back information about the inspection result, it is important that the complainant provides his/her name, contact address, telephone or other contact. Labour Inspection bodies are legally obliged to keep the complainant’s identity confidential, as well as to protect his or her personal data. At his/her written request, the inspection performing inspector may be exempted from his/her confidentiality.

Please be also advised that Labour Inspection authorities are not authorized to resolve individual employer-employee disputes. These are solely for the Courts to handle, since only a Court with jurisdiction is authorized to hear and decide employer-employee disputes regarding employment claims.

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